Data Deletion Instructions
You can request deletion of information held by promobot admin by contacting info@promobot.app with the subject promobot data deletion request.
What to include
- Your name and a reply email address.
- The Meta user, business, advertising account or other service identifier relevant to the request, if known.
- A description of the information or connection you want removed and your relationship to it.
Do not send passwords, access tokens, payment card details or other secrets. We may ask for limited additional information to verify that you are the person concerned or an authorized account administrator.
What happens next
The administrator reviews the request, verifies authority where necessary, identifies the associated records, and responds about the deletion or any applicable retention exception. This can include stored Meta connection credentials, account/profile identifiers and associated imported reporting records. Requests concerning website, order or bot information are assessed against those integrations as well. Information required for legal, accounting or security purposes may need to be retained; where applicable, the response will explain the exception. Backups may retain copies until their normal replacement or expiry. Requests are handled within applicable legal deadlines.
Revoke Meta access
You can also revoke promobot admin's access from the apps or business integrations section of your Meta account settings. Revocation stops future access under the revoked permissions; send a deletion request to address data already stored in promobot.
Deleting a promobot connection or its stored reports does not delete your Meta account or the original advertising assets on Meta. It does not automatically stop running advertisements. Use Ads Manager to pause advertisements and Meta's own controls for data held by Meta.
For more information, see the Privacy Policy.